We use cookies on our website. By continuing to browse our site, you are agreeing to our use of cookies, please visit our Cookies Page. Close
HIDE THIS PAGE
Independence | Impartiality | Integrity

Office Notice: 01/01/2021 – SCOAF staff are still working remotely. If you need to contact us, please phone and leave a voicemail, or send an email to our contact mailbox, and our Enquiries Team will contact you back within 2 working days.

News and Blog: 2015

05
Sep
2015

Nicola Williams: Meet the civilian general putting the armed forces on their guard – The Independent

Exclusive: Nicola Williams, soon to be the Service Complaints Ombudsman, is braced to make difficult decisions. Jonathan Owen Britain’s first ombudsman for the armed forces has described her new powers as “a huge game-changer” in combating bullying, harassment and a code of silence that dissuades service personnel from making complaints. http://www.independent.co.uk/news/uk/home-news/nicola-williams-meet-the-civilian-general-putting-the-armed-forces-on-their-guard-10488211.html The Service Complaints Ombudsman […]

Continue reading

22
May
2015

Forces Complaints Commissioner Gets to Grips with Army – Forces Network

The Service Complaints Commissioner has been getting to grips with the Army on a visit to Colchester. https://www.forces.net/news/tri-service/forces-complaints-commissioner-gets-grips-army The Service Complaints Ombudsman is not responsible for the content of other websites that it links to.

Continue reading

23
Mar
2015

Complaints about improper behaviour in military triple since 2012 – The Guardian

Ombudsman criticises armed services’ failure to establish a proper system to deal with grievances Ewen MacAskill Defence correspondent The number of complaints about improper behaviour in the British armed forces has trebled since 2012, according to a report by the military ombudsman. The annual report, published on Tuesday, covers complaints made in 2014, mainly from members […]

Continue reading

05
Mar
2015

Giving our soldiers the confidence to speak up – Army & You

The former Complaints Commissioner for the Cayman Islands, Nicola Williams has taken up the role as the UK’s Service Complaints Commissioner for the Armed Forces. Speaking of her delight at taking up the appointment, Nicola said it was an “enormous privilege” to work to improve the complaints process for Servicemen and women. To continue reading click […]

Continue reading

02
Feb
2015

Service Complaints Commissioner Takes Up Post – GOV.UK

The MOD is pleased to announce the appointment of Nicola Williams as the new Service Complaints Commissioner for the armed forces. To continue reading click the link below. https://www.gov.uk/government/news/service-complaints-commissioner-takes-up-post The Service Complaints Ombudsman is not responsible for the content of other websites that it links to.

Continue reading