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Forces TV – Armed Forces Complaints System Is Not “Effective, Efficient Or Fair”

The Ombudsmen for Service Complaints has said that good progress has been made in the complaints system for members of the Armed Forces, but it is still not efficient, effective or fair.

The 2017 Annual Report was laid in Parliament today, revealing that although the second year of operation for the Office of the Service Complaints Ombudsman has seen improvements to the new system, there is still much work to be done…


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