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Festive Period: Our office will be closed from Thursday 23rd December 2021 at 5 pm until Tuesday 4th January 2022 at 9 am (inclusive). You will still be able to submit enquiries and applications during this period to our contact mailbox: contact@scoaf.org.uk. But, they won’t be actioned until we re-open in the New Year.

Phone line: We are currently operating a voicemail call back service on our contact telephone number 0300 369 0689. All messages received are collected by our Enquiries Team, Monday to Friday, 9:00 am until 16:30 pm. Please leave a voicemail, with your name, phone number, email address (if possible), and enquiryWe aim to respond to all messages within 2 working days. Any messages received to our voicemail on Friday afternoon will be retrieved on Monday, after the weekend. 

The OSCO contact information is changing

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NEW WEBSITE AND EMAIL ADDRESSES:

From 22nd October 2018, our website address will change to www.scoaf.org.uk. You will still be able to access our website using our existing web address: www.scoaf.org.uk

Our email addresses will also be changing.

General enquiries:          

Contact@scoaf.org.uk

Press enquiries:

CommsManager@scoaf.org.uk

Data Protection:

Privacy@scoaf.org.uk

Statistical enquires:

Statistics@scoaf.org.uk

Investigations:

If you have an existing application in our office you will be contacted by the investigator handling your complaint with their updated contact information.

Our existing @servicecomplaintsombudsman.gsi.gov.uk email addresses will stop working at the end of February 2019. No emails sent to those addresses will be received by us from March 2019.

Our telephone numbers will remain unchanged.

We apologise for any inconvenience caused.

image of SCOAF logo with contact details