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We now have new posters and leaflets in stock. If you would like printed copies you can make a request by completing our enquiry form.

Backlog Update

As of 29 November, we have 142 unallocated substance and maladministration cases, which is another increase in last month. A new Senior Investigator has now joined us and is going through their training. Unfortunately, we are still waiting for another Senior Investigator to join the team.

Please do not let our backlog put you off approaching the Ombudsman. Your applications are important to us and we are doing our best to manage the backlog.