News and Blog: 2019
Information v Advice: What’s the difference?
When we ask people how we can improve our service, they often say by providing advice. However, this is something that we cannot do – we can only provide information. Read on to find out why……. If you look at the list of things we do at the office of the Service Complaints Ombudsman, you […]Continue reading
Reasonable adjustment: Making it easier for you to access our Services
If you want to know what reasonable adjustment means and how the Office of the Service Complaints Ombudsman can change the way we do things to help you, then read on……..Continue reading