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News and Blog: 2019

Make a difference in someone’s life & have a conversation about Mental Health

Today is Time to Talk Day. It is a day where people are encouraged to talk about mental health in order to remove the stigma that so often surrounds it.

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Information v Advice: What’s the difference?

When we ask people how we can improve our service, they often say by providing advice. However, this is something that we cannot do – we can only provide information. Read on to find out why……. If you look at the list of things we do at the office of the Service Complaints Ombudsman, you […]

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