01/07/2021:  Our general enquiries telephone number changed to 0300 369 0689. All calls to our old number are diverted for a limited period. For more information read our latest update.

Note: We are currently experiencing issues sending external emails. We are working hard to resolve these technical issues and will respond to emails as soon as the issue is rectified. While we can receive emails if you do have any concerns please contact us on 0300 369 0989. Thank you for your patience.

Backlog Update

As of 27 May, SCOAF has 17 unallocated substance and maladministration cases. This is a decrease of 9 cases since last month. This is an improvement however, on average it is taking us 5 months to allocate one of these cases to an investigator. Two individuals have been offered jobs as Senior Investigators with us and they are currently going through the on-boarding process with HR. This is expected to take some time due to vetting requirements.

There are no delays in processing applications for referrals, admissibility reviews or undue delay investigations.

SCOAF still are all still working remotely and do not have access to our office so please do not post anything to us. To contact us please either email us at contact@scoaf.org.uk or leave a message on our phone and one of the Enquiries Team will call you back.