August 2021 Backlog Update
As of 31st August there were 28 unallocated substance and maladministration cases which is a slight increase from last month. It is currently taking us approximately 8 months to allocate this type of case to an investigator. There are no delays in processing applications for referral, admissibility reviews or undue delay.
The time limits for making an application are set by legislation and so if you are thinking about making an application it is important that you do so as soon as possible. Our Enquiries Team are happy to answer any questions and can be contacted by email at firstname.lastname@example.org or you can leave a message on 0300 369 0989 and a member of the team will call you back.