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Main navigation

  • How can we help you?
    • What can the Ombudsman do for me?
    • I want to make a formal Service Complaint
    • I've made an informal complaint
    • Investigate Undue Delay
    • I've received a decision on my Service Complaint
    • How long will my application take?
    • Guide on making applications
    • I'm a Respondent in an on-going Service Complaint
  • About us
    • Mission statement
    • Business plan
    • Customer charter
    • History and Legislation
    • Our structure and staff
    • The Ombudsman
  • Information Hub
  • News & Blog
    • Latest News
    • Latest Blogs
    • News Archive
    • Blog Archive
  • Statistics Hub
  • Contact us
    • Enquiry form
    • Press enquiries
    • Request Information
    • Request an Ombudsman Visit
    • Submit a question about an upcoming visit
    • Useful Links and Contacts
    • Frequently asked questions
    • Complain about our service
    • User feedback

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Latest Blogs

Read our latest blogs below

Ombuds Day
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Stakeholder Symposium 2023 – Making Complaints Count
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Our new online Application Forms - your questions answered
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Meet our Team: Tariq Khan, Chief Operating Officer
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