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Office Notice: 01/01/2021 – SCOAF staff are still working remotely. If you need to contact us, please phone and leave a voicemail, or send an email to our contact mailbox, and our Enquiries Team will contact you back within 2 working days.

Anonymous complaints

Whistleblowing v Service Complaints: What’s the difference?

Whistleblowing is a word that is sometimes used interchangeably with the word complaint – but the act of whistleblowing and making a complaint are two separate things.

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Anonymous Complaints

This year has seen a rise in the number of anonymous complaints received by my office. As many of these complainants do not provide any contact details my staff and I are unable to respond to these to directly.  My first blog for July is written to those of you who have made an anonymous […]

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