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Festive Period: Our office will be closed from Thursday 23rd December 2021 at 5 pm until Tuesday 4th January 2022 at 9 am (inclusive). You will still be able to submit enquiries and applications during this period to our contact mailbox: contact@scoaf.org.uk. But, they won’t be actioned until we re-open in the New Year.

Phone line: We are currently operating a voicemail call back service on our contact telephone number 0300 369 0689. All messages received are collected by our Enquiries Team, Monday to Friday, 9:00 am until 16:30 pm. Please leave a voicemail, with your name, phone number, email address (if possible), and enquiryWe aim to respond to all messages within 2 working days. Any messages received to our voicemail on Friday afternoon will be retrieved on Monday, after the weekend. 

Bullying

Anti-Bullying Week: A View from the Service Complaints Ombudsman for the Armed Forces

This year, the Ministry of Defence invited the Ombudsman to write a piece for anti-bullying week. The Ombudsman has decided also to share that piece on our blog.

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Report on Inappropriate Behaviours – what does it mean for the Service complaints system?

On Monday 15th July, the Ministry of Defence published their Report on Inappropriate Behaviours. The report, written by Air Marshal Wigston which makes 36 recommendations, is an important step in improving the culture in defence and one that I wholeheartedly welcome.

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Anti-Bullying Week

November 12th-16th is National Anti-Bullying Week. It is a week dedicated to talking about the effects of bullying and strategies to stop it. As the Service Complaints Ombudsman for the Armed Forces, many of the complaints dealt with by my office concern allegations of bullying.

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