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The Service Complaints Ombudsman’s office will be closed from Monday 23rd December 2019 at 5 pm until Thursday 2nd January 2020 at 9 am (inclusive). You can still submit enquiries and/or applications to our contact mailbox during this period. However, they won’t be actioned until the office reopens on Thursday 2nd January 2020.

Diversity

Everyday Inclusion – what does it mean and how do we achieve it?

This week is National Inclusion Week, an annual campaign run by Inclusive Employers to raise awareness of inclusion in the workplace.

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Black History Month 2017 : “Empower and Exceed”

This year marks 30 years since the introduction of Black History Month. The theme for this years’ event within the Civil Service is “Empower and Exceed” – a timely message and one we should carry with us year round as I discuss this month in my blog. This year marks 30 years since the introduction of […]

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Black History Month

Mentoring

This month I had the privilege to sit on a panel for The Girls’ Network; a charity that aims to inspire and empower girls from the least advantaged communities.  While this work sits outside of my role as Ombudsman, it is so important to me that I wanted to use my blog this month to […]

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Hello I am your mentor

Diversity and organisational change

Diversity is more than a buzzword – it is an important issue within society and one that all organisations and their leaders should be invested in. At the end of last month I was invited to give the keynote speech at the Chaplain General’s Conference on the topic of diversity and organisational culture and thought […]

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interconnect