- Alternative Dispute Resolution Category
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- Informal resolution Category
- Service complaints Category
Informal resolution and alternative dispute resolution: What’s the difference?
As the Service Complaints Ombudsman for the Armed Forces, I have oversight of the Service Complaints system. But what some people don’t know is that not all complaints are dealt with this way. The Service Complaints system is the formal mechanism for resolving specific types of grievances raised by Service personnel. However, many complaints are […]Continue reading