People often ask me what my job is like. Sometimes they want a broad picture of my roles and responsibilities. Other times, they want to know what I do day-to-day. While it is very easy to say what my broad role is, it is often more difficult to explain what I do on a daily […]
Continue readingThe Falkland Islands aren’t just home to Rockhopper Penguins and pale maidens – the archipelago is also home to the men and women serving with the British Forces South Atlantic Islands. I had the great honour of starting my new year with a trip to visit the Service personnel based there and thought you might […]
Continue reading
This week marks the second year of the Office of the Service Complaints Ombudsman and our 1st birthday! I thought it only fitting to use my first blog of the year to at the year ahead and what I hope to achieve in 2017. Our office reopened Tuesday after the Christmas break and we are already […]
Continue reading
One of the most important parts of the Ombudsman’s job is meeting Service personnel to gain a better understanding of the issues facing them on a daily basis in their Service life, both good and bad. In her April blog, the Ombudsman recounts her recent experience of acting as the Reviewing Officer at an RAF […]
Continue reading
Much of the Armed Forces’ work lies overseas and I have been determined to make sure I get out and meet personnel on deployment as well as in their home bases, to help me get a real feel for the challenges they face. On deployment in the Gulf In my opening blog entry, I mentioned […]
Continue reading