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Phone line: We are currently operating a voicemail call back service on our contact telephone number 0300 369 0689. All messages received are collected by our Enquiries Team, Monday to Friday, 9:00 am until 16:30 pm. Please leave a voicemail, with your name, phone number, email address (if possible), and enquiry. We aim to respond to all messages within 2 working days. Any messages received to our voicemail on Friday afternoon will be retrieved on Monday, after the weekend.

Ombuds Day

Ombuds Day 2020 – How do Ombudsman make a difference

This 8th October is Ombuds Day, which occurs on the second Thursday of October each year. Ombuds Day is promoted by the American Bar Association (ABA) to increase public awareness of Ombudsman institutions, their roles, function and the valuable work they provide. Similar to last year, the theme for Ombuds Day is ‘Unusual Name, Important […]

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