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The Service Complaints Ombudsman’s office will be closed from Monday 23rd December 2019 at 5 pm until Thursday 2nd January 2020 at 9 am (inclusive). You can still submit enquiries and/or applications to our contact mailbox during this period. However, they won’t be actioned until the office reopens on Thursday 2nd January 2020.

News

‘Unacceptable Level Of Inappropriate Behaviour’ In British Military – BFBS UK

A series of new measures have been announced to address inappropriate behaviour in the British military. It follows a report on ‘Inappropriate Behaviours’ released by the Ministry of Defence, featuring 36 recommendations to tackle the issue. Service Complaints Ombudsman Nicola Williams said: “Bullying, harassment and discrimination, and particularly sexual harassment, have been a problem for […]

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The benefits of staff networks

Wednesday was National Staff Networks Day, a day to focus on and celebrate the way in which staff networks help to improve the workplace.

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National Day for Staff Networks

SCOAF – new acronym, same organisation

From this week, you will notice that we have changed the way we refer to our office. We now use the acronym SCOAF.

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SCOAF logo

Make a difference in someone’s life & have a conversation about Mental Health

Today is Time to Talk Day. It is a day where people are encouraged to talk about mental health in order to remove the stigma that so often surrounds it.

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Backlog Update

As of 29 November, we have 142 unallocated substance and maladministration cases, which is another increase in last month.

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