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IMPORTANT:  SCOAF staff are working remotely due to Government guidance regarding coronavirus. You can still access our service by leaving a message on our phone, or by submitting your application to our contact mailbox: contact@scoaf.org.uk. If possible, do not send applications or documents to us by post as we do not currently have access to the office. Read more

News

Browsealoud – Reading and Translation Support

We’re delighted to announce that we’ve added speech, reading and translation support to our website with Browsealoud. This innovative tool from Texthelp helps the millions of people out there who struggle to access and understand information online.  In the UK, over 12 million people have print disabilities such as dyslexia, low literacy, mild visual impairment […]

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Forces TV – Service Personnel Have Little Faith In Complaints System, MPs Say

Nicola Williams spoke with Forces TV about the concerns raised in the latest Defence Select Committee’s report: ‘Fairness without Fear: The work of the Service Complaints Ombudsman’. https://www.forces.net/news/service-personnel-have-little-faith-complaints-system-mps-say  SCOAF is not responsible for the content of other websites that it links to.

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Investigating undue delay on behalf of respondents: call for evidence

Call for evidence on the experience of respondents in the Service complaints process and whether having access to the Ombudsman would have assisted them.

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‘Unacceptable Level Of Inappropriate Behaviour’ In British Military – BFBS UK

A series of new measures have been announced to address inappropriate behaviour in the British military. It follows a report on ‘Inappropriate Behaviours’ released by the Ministry of Defence, featuring 36 recommendations to tackle the issue. Service Complaints Ombudsman Nicola Williams said: “Bullying, harassment and discrimination, and particularly sexual harassment, have been a problem for […]

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The benefits of staff networks

Wednesday was National Staff Networks Day, a day to focus on and celebrate the way in which staff networks help to improve the workplace.

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National Day for Staff Networks

SCOAF – new acronym, same organisation

From this week, you will notice that we have changed the way we refer to our office. We now use the acronym SCOAF.

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