News
Browsealoud – Reading and Translation Support
We’re delighted to announce that we’ve added speech, reading and translation support to our website with Browsealoud. This innovative tool from Texthelp helps the millions of people out there who struggle to access and understand information online. In the UK, over 12 million people have print disabilities such as dyslexia, low literacy, mild visual impairment […]
Continue readingForces TV – Service Personnel Have Little Faith In Complaints System, MPs Say
Nicola Williams spoke with Forces TV about the concerns raised in the latest Defence Select Committee’s report: ‘Fairness without Fear: The work of the Service Complaints Ombudsman’. https://www.forces.net/news/service-personnel-have-little-faith-complaints-system-mps-say SCOAF is not responsible for the content of other websites that it links to.
Continue readingInvestigating undue delay on behalf of respondents: call for evidence
Call for evidence on the experience of respondents in the Service complaints process and whether having access to the Ombudsman would have assisted them.
Continue reading‘Unacceptable Level Of Inappropriate Behaviour’ In British Military – BFBS UK
A series of new measures have been announced to address inappropriate behaviour in the British military. It follows a report on ‘Inappropriate Behaviours’ released by the Ministry of Defence, featuring 36 recommendations to tackle the issue. Service Complaints Ombudsman Nicola Williams said: “Bullying, harassment and discrimination, and particularly sexual harassment, have been a problem for […]
Continue readingThe benefits of staff networks
Wednesday was National Staff Networks Day, a day to focus on and celebrate the way in which staff networks help to improve the workplace.
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SCOAF – new acronym, same organisation
From this week, you will notice that we have changed the way we refer to our office. We now use the acronym SCOAF.
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