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IMPORTANT NOTICE: If you have submitted an electronic application form to our contact mailbox since we changed contact details in May 2019.  Please check your application was sent to the new email address: contact@scoaf.org.uk.

Update

SCOAF – new acronym, same organisation

From this week, you will notice that we have changed the way we refer to our office. We now use the acronym SCOAF.

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Backlog Update

As of 29 November, we have 142 unallocated substance and maladministration cases, which is another increase in last month.

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Backlog Update

As of 30 October we have 141 substance and maladministration cases that are waiting to be allocated to an investigator. This is regrettably another increase on last month. The oldest of these was received in November 2017. Our Investigator Support Officer is continuing to provide regular updates to all of these complainants. A new Senior […]

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Backlog Update

As of 28 September we have 123 applications for substance (merits) and maladministration investigations that are waiting to be allocated to an investigator, this is a small increase from the last update in August. However, our Investigator Support Officer is providing regular updates to all of those waiting for an investigator. We have offered three […]

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Update on backlog

As of 23 August 2018 we have 122 applications for substance (merits) and maladministration investigations that are waiting to be allocated to an investigator. Those applications date back to November 2017. We now have five Senior Investigators working on substance and maladministration cases after our new member of staff completed their training. We are in […]

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