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01/07/2021:  Our general enquiries telephone number changed to 0300 369 0689. All calls to our old number are diverted for a limited period. For more information read our latest update.

Note: We are currently experiencing issues sending external emails. We are working hard to resolve these technical issues and will respond to emails as soon as the issue is rectified. While we can receive emails if you do have any concerns please contact us on 0300 369 0989. Thank you for your patience.

Enquiry Form

Enquiry Form

  • You can use this form to:
    • Request the Ombudsman visits your unit
    • Submit a Freedom of Information request (FOI)
    • Submit a subject Access Request (SAR) under the Data Protection Act
    • Make a complaint about a member of our team or the service you have received from our office
    • Request SCOAF promotional material
    Do not use this form to make enquiries about your application form. You should send your enquiries to the contact mailbox at contact@scoaf.org.uk. If you want to make a complaint, you should complete an Application for Referral.
  • Complete if applicable
  • Complete if applicable
  • If you are requesting promotional material please let us know the quantity of each item you would like in the description box. We have the following items available: A3 Posters, A5 Posters, Leaflet, Business Card.