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01/07/2021 – Our general enquiries telephone number changed to 0300 369 0689. All calls to our old number are diverted for a limited period. For more information read our latest update.

Scheduled maintenance: We will be performing scheduled maintenance to our IT infrastructure on Friday 17th September 2021 at 13:00 pm until Tuesday 21st September 2021. During this period, it may impact on our ability to receive emails. Please bear with us.

Press Enquiries

If you are a journalist and want to know more about the Ombudsman’s work or request an interview with the Ombudsman, please use the contacts details below or fill in the enquiry form.

The normal working hours for the Communications Team is Monday to Friday 9 am – 5 pm (calls are diverted after this time).

Email CommsOfficer@scoaf.org.uk

Do not send application forms or enquiries about your application to this inbox.  Please send them to contact@scoaf.org.uk

Request an Interview

Feel free to talk to us about possible feature and programme ideas, and we will try to accommodate filming and photography where relevant. We are currently working within COVID-19 Government guidelines and interviews will be done remotely.

Press enquiries form

Ombudsman Updates

We post regular updates on the homepage of our website in the latest news and blog section, including our twitter account (@SCOAF_UK)

Annual Reports

We publish data and information about the work we do in our annual reports.

More Information

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