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Festive Period: Our office will be closed from Thursday 23rd December 2021 at 5 pm until Tuesday 4th January 2022 at 9 am (inclusive). You will still be able to submit enquiries and applications during this period to our contact mailbox: contact@scoaf.org.uk. But, they won’t be actioned until we re-open in the New Year.

Phone line: We are currently operating a voicemail call back service on our contact telephone number 0300 369 0689. All messages received are collected by our Enquiries Team, Monday to Friday, 9:00 am until 16:30 pm. Please leave a voicemail, with your name, phone number, email address (if possible), and enquiryWe aim to respond to all messages within 2 working days. Any messages received to our voicemail on Friday afternoon will be retrieved on Monday, after the weekend. 

Submit a question about an upcoming visit

The Ombudsman is very keen to meet members of the UK Armed Forces wherever they are located, at home or abroad. During these visits, there will be opportunities to ask the Ombudsman questions, whether in a small focus group or part of a bigger briefing session. If you have a question for the Ombudsman but wish to remain anonymous, please complete the form below and the Ombudsman will answer your question at one of the sessions.

Submit a question to the Ombudsman

  • Do not use this form to send general enquiries or questions about an application form that you have submitted. Please send enquiries to contact@scoaf.org.uk