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01/07/2021 – Our general enquiries telephone number changed to 0300 369 0689. All calls to our old number are diverted for a limited period. For more information read our latest update.

Scheduled maintenance: We will be performing scheduled maintenance to our IT infrastructure on Friday 17th September 2021 at 13:00 pm until Tuesday 21st September 2021. During this period, it may impact on our ability to receive emails. Please bear with us.

Request an Ombudsman Visit

The Ombudsman regularly visit members of the UK Armed Forces, Service charities and other organisations, to learn about the work they do and to help them understand some of the issues that are being dealt with by Service personnel on a daily basis. The SCOAF team is also often invited to take part in roadshows or training days, to give people more information about the role of the Ombudsman and its powers.

If you would like to request the Ombudsman or a member of the team, visits your unit or organisation or takes part in a roadshow or training event you are planning, then please complete the form below and a member of the team will get back to you as soon as possible.

*  *  Please note that individual cases cannot be discussed during these visits or events * *

Enquiry Form