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Festive Hours: Please note that our office will be closed from 5 pm on Friday 21st December 2018 until 9 am on Wednesday 2nd January inclusive. During this period you can still send queries or applications by email to contact@scoaf.org.uk, and we will get back to you when we reopen in the New Year. We apologise for any inconvenience caused.

Useful Links and Contacts

There are many Service charities and welfare organisations which provide advice or support to Service personnel, former personnel and their families. Here are links to some of them.

External organisations

Service organisations

The Service Complaints Ombudsman is not responsible for the content of other websites that it links to.

Service Secretariat Contact Points

If you would like more information about a Service complaint or to chase the progress of an ongoing Service complaint. You can contact the complaints Secretariat of your Service who will be able to provide you with the information that you require.

You will need to provide your full contact details, rank, Service number and enquiry. A representative within the Secretariat team will contact you back or refer your enquiry to the Specified Officer dealing with your complaint.

You can contact your Secretariat at the following email addresses:

SO2 Ops: 94391 2005 (01264 382005)

SO3 Ops: 94391 2714 (01264 382714)