The Service Complaints Ombudsman’s office will be closed from Monday 23rd December 2019 at 5 pm until Thursday 2nd January 2020 at 9 am (inclusive). You can still submit enquiries and/or applications to our contact mailbox during this period. However, they won’t be actioned until the office reopens on Thursday 2nd January 2020.


Complaint forms

Application for Referral
Referral form (723KB)
Application for Admissibility
Admissibility form (249 KB)
application for undue delay
Undue Delay investigation form (233 KB)
Substance and/or Maladministration investigation form (273 KB)




Read to find out how to complete our application forms


Annual Reports

Annual Report 2016 pic
Annual Report 2016 (5 MB)
Annual Report 2017 pic
Annual Report 2017 (2 MB)
Annual Report 2018 pic
Annual Report 2018 (3 MB)

Posters and Leaflets

Printed Copies

If you would like printed copies of our leaflets and posters. You can make a request by clicking the button below.

Enquiry Form