Downloads
Complaint forms
Read to find out how to complete our application forms
Annual Reports
Factsheets
- What can the Ombudsman do for respondents to a Service complaint? (78 KB)
- What redress can the Ombudsman recommend? (78 KB)
- What can the Ombudsman do for me? (78 KB)
- All about Ombudsman referrals (78 KB)
- What can the Ombudsman do for family members of Service personnel? (78 KB)
- Who is the Service Complaints Ombudsman? (81 KB)
- Judicial Review & the Office of the Service Complaints Ombudsman (147 KB)
- Where can I get welfare support during a Service complaint (103 KB)
- Reasonable Adjustment Factsheet (243 KB)
Respondents Leaflets
- Army Guide For Respondents in a Service Complaint (177 KB)
- RAF Guide for Individuals Named as a Respondent in a Service Complaint (130 KB)
- Royal Navy Guide for Individuals Named as a Respondent in a Service Complaint (109 KB)
These publications are not owned by SCOAF. If you need further support or guidance contact your complaints secretariat who will be able to provide more information.
Posters and Leaflets
SCOAF Posters (559 KB)
SCOAF Leaflet (476 KB)
Printed Copies
If you would like printed copies of our leaflets and posters. You can make a request by clicking the button below.