Downloads

Applications

• Application for an Investigation of Undue Delay (233 KB)
• Application for an investigation into Maladministration and/or Substance (273 KB)
• Application for review of an admissibility decision (249 KB)
• Application for referral (722 KB)

Annual Reports

Annual Report 2008 (2 MB)
Annual Report 2009 (2 MB)
Annual Report 2010 (3 MB)
Annual Report 2011 (2 MB)
Annual Report 2012 (2 MB)
Annual Report 2013 (4 MB)
Annual Report 2014 (2 MB)
Annual Report 2015 (1 MB)
Annual Report 2016 (5 MB)
Annual Report 2017 (2 MB)

Factsheets

What can the Ombudsman do for respondents to a Service complaint? (78 KB)
What redress can the Ombudsman recommend? (78 KB)
What can the Ombudsman do for me? (78 KB)
All about Ombudsman referrals (78 KB)
What can the Ombudsman do for family members of Service personnel? (78 KB)
Who is the Service Complaints Ombudsman? (81 KB)
Judicial Review & the Office of the Service Complaints Ombudsman (71 KB)

Respondents Leaflets

Army Guide For Respondents in a Service Complaint (177 KB)
RAF Guide for Individuals Named as a Respondent in a Service Complaint (130 KB)
Royal Navy Guide for Individuals Named as a Respondent in a Service Complaint (109 KB)

Please note that these publications are not owned by the Service Complaints Ombudsman. If you need further support or guidance contact your complaints secretariat  who will be able to provide more information.

Posters and Leaflets

Printed Copies

If you would like printed copies of our leaflets and posters. You can make a request by clicking the button below.

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