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We now have new posters and leaflets in stock. If you would like printed copies you can make a request by completing our enquiry form.

You can ask the Ombudsman to review the decision

If your complaint wasn’t accepted for investigation because it was:

– out of time or

– out of scope/excluded

You can ask the Ombudsman to review the decision. You will need to have received the decision in writing. Applications to the Ombudsman must be made within 4 weeks and two days of the decision being sent.

To find out more information and make an application click the button below.

Application for Review of an Admissibility Decision