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Are you a respondent in a Service complaint, or have you supported a respondent in a Service complaint? Then we’d like to hear from you about your experiences and whether having access to the Ombudsman would’ve helped. For more information click here.

The Ombudsman can’t help you at this stage.

If you do not feel that your complaint is taking too long to resolve but would like more information on the Ombudsman’s powers and processes read what the Ombudsman can and can’t do

If you are looking for other information or support you may want to contact one of many Service charities and organisations