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01/07/2021:  Our general enquiries telephone number changed to 0300 369 0689. All calls to our old number are diverted for a limited period. For more information read our latest update.

Note: We are currently experiencing issues sending external emails. We are working hard to resolve these technical issues and will respond to emails as soon as the issue is rectified. While we can receive emails if you do have any concerns please contact us on 0300 369 0989. Thank you for your patience.

How to resolve your dispute

If you don’t want to make a Service complaint there may be another way to raise your complaint. But the Ombudsman can’t assist you to do this.

You should speak to your Commanding Officer or Equality and Diversity Adviser who will be able to advise how to resolve your dispute.