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The Service Complaints Ombudsman’s office will be closed from Monday 23rd December 2019 at 5 pm until Thursday 2nd January 2020 at 9 am (inclusive). You can still submit enquiries and/or applications to our contact mailbox during this period. However, they won’t be actioned until the office reopens on Thursday 2nd January 2020.

How to resolve your dispute

If you don’t want to make a Service complaint there may be another way to raise your complaint. But the Ombudsman can’t assist you to do this.

You should speak to your Commanding Officer or Equality and Diversity Adviser who will be able to advise how to resolve your dispute.