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Office Notice: 01/01/2021 – SCOAF staff are still working remotely. If you need to contact us, please phone and leave a voicemail, or send an email to our contact mailbox, and our Enquiries Team will contact you back within 2 working days.

How to resolve your dispute

If you don’t want to make a Service complaint there may be another way to raise your complaint. But the Ombudsman can’t assist you to do this.

You should speak to your Commanding Officer or Equality and Diversity Adviser who will be able to advise how to resolve your dispute.