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Are you a respondent in a Service complaint, or have you supported a respondent in a Service complaint? Then we’d like to hear from you about your experiences and whether having access to the Ombudsman would’ve helped. For more information click here.

The Ombudsman can’t help you at this stage.

Once a Service complaint has been closed the Ombudsman only has the power to investigate:

  • Potential maladministration
  • The substance (merits) of the Service complaint.