Festive Period: Our office will be closed from Thursday 23rd December 2021 at 5 pm until Tuesday 4th January 2022 at 9 am (inclusive). You will still be able to submit enquiries and applications during this period to our contact mailbox: firstname.lastname@example.org. But, they won’t be actioned until we re-open in the New Year.
Phone line: We are currently operating a voicemail call back service on our contact telephone number 0300 369 0689. All messages received are collected by our Enquiries Team, Monday to Friday, 9:00 am until 16:30 pm. Please leave a voicemail, with your name, phone number, email address (if possible), and enquiry. We aim to respond to all messages within 2 working days. Any messages received to our voicemail on Friday afternoon will be retrieved on Monday, after the weekend.
Application form examples
This page is full of sample application forms and responses that will help you fill in your application and avoid it being delayed. Please note: the sample responses are for guidance purposes only. They are not to be copied word for word. Instead, use them as a basis when creating your own responses.
- Example of a Referral Application (292 KB)
- Example of an Admissibility Application - Initial Decision (266 KB)
- Example of an Admissibility Application - Appeal Decision (265 KB)
- Example of an Undue Delay Application - Service Complaint (302 KB)
- Example of an Undue Delay Application - Service Matter (301 KB)
- Example of a Substance Application (336 KB)
- Example of a Maladministration Application (324 KB)
- Example of a Substance and Maladministration Application (270 KB)