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The Service Complaints Ombudsman’s office will be closed from Monday 23rd December 2019 at 5 pm until Thursday 2nd January 2020 at 9 am (inclusive). You can still submit enquiries and/or applications to our contact mailbox during this period. However, they won’t be actioned until the office reopens on Thursday 2nd January 2020.

Latest News

Whistleblowing v Service Complaints: What’s the difference?

Whistleblowing is a word that is sometimes used interchangeably with the word complaint – but the act of whistleblowing and making a complaint are two separate things.

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What can’t I make a Service Complaint about?

The Service Complaints system is a workplace grievance system for members of the UK Armed Forces. In broad terms, if a Service person has been wronged in their Service life, while they were subject to Service law, they can make a Service complaint. But there are limits to what can be the subject of a […]

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Anti-Bullying Week: A View from the Service Complaints Ombudsman for the Armed Forces

This year, the Ministry of Defence invited the Ombudsman to write a piece for anti-bullying week. The Ombudsman has decided also to share that piece on our blog.

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Black history: not just an issue to be discussed in October

This month, our blog is being written by Dr Vivienne Connell-Hall. One of our Senior Investigators, Vivienne has extensive experience in diversity matters and is a part-time lecturer at London Goldsmith University.

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Black History Month

World Mental Health Day 2019 – Promoting positive attitudes towards mental health

The 10th October is World Mental Health Day (WMHD), a day dedicated to mental health education across the globe in order to eradicate the stigma surrounding mental health. 

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Ombuds Day 2019 – Unusual Name. Important Service.

Today is Ombuds Day, an annual day to recognise and raise awareness of the work of Ombudsman institutions throughout the world.

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Everyday Inclusion – what does it mean and how do we achieve it?

This week is National Inclusion Week, an annual campaign run by Inclusive Employers to raise awareness of inclusion in the workplace.

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