On New Year’s day, Nicola Williams became the first Service Complaints Ombudsman for the Armed Forces as part of a revamp of the complaints system. https://issuu.com/navynews/docs/201602 The Service Complaints Ombudsman is not responsible for the content of other websites that it links to.
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The 1st January 2016 saw not only the beginning of a new year but the beginning of the new Service complaints system and my role as Service Complaints Ombudsman. Over the past 30 days we have received a steady stream of enquiries from current and former Service personnel wanting to obtain further information […]
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One of the biggest motivations for me in taking on this role has been the fact that there is radical change on the way. As I’ve now seen for myself, changes to the complaints system are very much needed – now they are finally coming to fruition. As the first Service Complaints Ombudsman, I will […]
Continue readingMuch of the Armed Forces’ work lies overseas and I have been determined to make sure I get out and meet personnel on deployment as well as in their home bases, to help me get a real feel for the challenges they face. On deployment in the Gulf In my opening blog entry, I mentioned […]
Continue readingAlex Thompson (Chief Correspondent) This investigation highlighted the case of Rebecca Crookshank and – for once – actually produced video footage of bullying in the RAF at a Falklands base. Nicola Williams, who’s just become the new military ombudsman, says she’s determined to root out sexual harassment in the armed forces. https://www.channel4.com/news/fighting-sexism-and-bullying-in-the-forces The Service Complaints […]
Continue readingNicola has been a barrister, a judge and served on regulatory bodies. She has been the second woman Service Complaints Commissioner for the armed forces and now has a more important role, that of the first Service Complaints Ombudsman, to the Military. https://ionthecity.wordpress.com/2016/01/08/the-service-compaints-ombudsman/ The Service Complaints Ombudsman is not responsible for the content of other websites […]
Continue readingExclusive: Nicola Williams, soon to be the Service Complaints Ombudsman, is braced to make difficult decisions. Jonathan Owen Britain’s first ombudsman for the armed forces has described her new powers as “a huge game-changer” in combating bullying, harassment and a code of silence that dissuades service personnel from making complaints. http://www.independent.co.uk/news/uk/home-news/nicola-williams-meet-the-civilian-general-putting-the-armed-forces-on-their-guard-10488211.html The Service Complaints Ombudsman […]
Continue readingThe Service Complaints Commissioner has been getting to grips with the Army on a visit to Colchester. https://www.forces.net/news/tri-service/forces-complaints-commissioner-gets-grips-army The Service Complaints Ombudsman is not responsible for the content of other websites that it links to.
Continue readingOmbudsman criticises armed services’ failure to establish a proper system to deal with grievances Ewen MacAskill Defence correspondent The number of complaints about improper behaviour in the British armed forces has trebled since 2012, according to a report by the military ombudsman. The annual report, published on Tuesday, covers complaints made in 2014, mainly from members […]
Continue readingThe former Complaints Commissioner for the Cayman Islands, Nicola Williams has taken up the role as the UK’s Service Complaints Commissioner for the Armed Forces. Speaking of her delight at taking up the appointment, Nicola said it was an “enormous privilege” to work to improve the complaints process for Servicemen and women. To continue reading click […]
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