HIDE THIS PAGE

We now have new posters and leaflets in stock. If you would like printed copies you can make a request by completing our enquiry form.

Latest News

January 2016 – Service Complaints Ombudsman – The first 30 days

    The 1st January 2016 saw not only the beginning of a new year but the beginning of the new Service complaints system and my role as Service Complaints Ombudsman. Over the past 30 days we have received a steady stream of enquiries from current and former Service personnel wanting to obtain further information […]

Continue reading

June 2015 – Meeting serving personnel overseas and on deployment

Much of the Armed Forces’ work lies overseas and I have been determined to make sure I get out and meet personnel on deployment as well as in their home bases, to help me get a real feel for the challenges they face. On deployment in the Gulf In my opening blog entry, I mentioned […]

Continue reading

September 2015 – Journey to an Ombudsman – State of readiness

One of the biggest motivations for me in taking on this role has been the fact that there is radical change on the way. As I’ve now seen for myself, changes to the complaints system are very much needed – now they are finally coming to fruition. As the first Service Complaints Ombudsman, I will […]

Continue reading

Fighting sexism and bullying in the forces – Channel 4 news with Jon Snow

Continue reading

Nicola Williams: Meet the civilian general putting the armed forces on their guard – The Times

Continue reading

Complaints about improper behaviour in military triple since 2012 – The Guardian

Continue reading