December 2016 – Look back at 2016 Read more What makes a good decision letter? Read more November 2016 – The power of “sorry” Read more November 2016 – Bullying Read more October 2016 – Investigations Read more October 2016 – Mental Health Read more September 2016 – Meet our Referrals and Enquiries Team Read more September 2016 – Statistics and the Service Complaints Ombudsman Read more August 2016 – Redress – Part Two Read more August 2016 – Redress Read more Anonymous Complaints Read more How a civilian ombudsman is helping Servicemen and women – Forces Network Read more June 2016 – The First 6 months Read more When can respondents to a Service complaint contact the Ombudsman? Read more April 2016 – RAF Halton Graduation Read more March 2016 – Informal resolution of complaints Read more February 2016 – Service complaints – An internal workplace grievance Read more January 2016 – Service Complaints Ombudsman – The first 30 days Read more September 2015 – Journey to an Ombudsman – State of readiness Read more June 2015 – Meeting serving personnel overseas and on deployment Read more