01/07/2021 – Our general enquiries telephone number changed to 0300 369 0689. All calls to our old number are diverted for a limited period. For more information read our latest update.

Welcome to the Service Complaints Ombudsman for the Armed Forces

The Ombudsman provides independent and impartial oversight of the Service complaints system for members of the UK Armed Forces

Latest news and blog posts

A week in the life of the SCOAF Business Team

SCOAF as an organisation is small – only 25 posts, of which eight form the business team. The team is led by the Head of Office and supported by a Communications Officer, Statistician, Business Manager, Policy Manager, Executive Assistant and an Amin Support role. With such a variety of roles within the business team, it […]