Today is Time to Talk Day. It is a day where people are encouraged to talk about mental health in order to remove the stigma that so often surrounds it.
Welcome to the Office of the Service Complaints Ombudsman for the Armed Forces
The Ombudsman provides independent and impartial oversight of the Service complaints system for members of the UK Armed Forces
Timeline for applications
Please note that due to staff shortages there may be a delay in handling your investigation. You will be given further information about this when you make your application, including a revised timeline for the allocation of an investigator and subsequent completion of any investigation. We sincerely apologise for this and are working to fill our current vacancies as quickly as possible. Click the button below to read the latest update on recruitment.
Ombudsman publishes second Annual Report
The 2017 Annual Report for the Service Complaints Ombudsman was laid in Parliament today. This is the Ombudsman’s second report to cover the work of her office and the reformed Service complaints process.
“I’m here to help make sure that your complaint is handled properly and you are treated fairly...”
Nicola Williams, Service Complaints Ombudsman.
Nicola Williams became the Service Complaints Ombudsman for the Armed Forces on the 1st January 2016, following a year in the role as the Service Complaints Commissioner for the Armed Forces.
Latest news and blog posts
When we ask people how we can improve our service, they often say by providing advice. However, this is something that we cannot do – we can only provide information. Read on to find out why……. If you look at the list of things we do at the office of the Service Complaints Ombudsman, you […]
Our twitter feed
SC Ombudsman UK
17 hours ago
If you think there was something wrong with the way an Ombudsman decision was made, the only way to challenge it is… https://t.co/TXTDRxNIfk
SC Ombudsman UK
3 days ago