IMPORTANT ANNOUNCEMENT: The OSCO contact information has changed. Our website address is now www.scoaf.org.uk, and our email addresses have changed. To find out more information about the changeover click here.

Welcome to the Office of the Service Complaints Ombudsman for the Armed Forces

The Ombudsman provides independent and impartial oversight of the Service complaints system for members of the UK Armed Forces

Latest news and blog posts

Black History Month – A Look Back

The end of October brings Black History Month to a close for another year. What began in 1987 as a niche interest in direct response to the climate at the time is now a nationally recognised event, celebrated and endorsed across the political divide and by the Royal Navy, British Army and RAF.

Backlog Update

As of 30 October we have 141 substance and maladministration cases that are waiting to be allocated to an investigator. This is regrettably another increase on last month. The oldest of these was received in November 2017. Our Investigator Support Officer is continuing to provide regular updates to all of these complainants. A new Senior […]