Employees at the SCOAF are working remotely and do not have access to the office building. Please do not send correspondence by post. If possible, please attach and scan all relevant documentation and send it by email to contact@scoaf.org.uk.
The 2019 Annual Report for the Service Complaints Ombudsman for the Armed Forces was laid in Parliament. This is the Ombudsman’s fourth report to cover the work of her office and the reformed Service complaints process – read the press release.
Please note that due to staff shortages there may be a delay in handling your investigation. You will be given further information about this when you make your application, including a revised timeline for the allocation of an investigator and subsequent completion of any investigation. We sincerely apologise for this and are working to fill our current vacancies as quickly as possible. Click the button below to read the latest update on the backlog.
The Ministry of Defence has appointed Mariette Hughes as the new Service Complaints Ombudsman for the Armed Forces. The Service Complaints Ombudsman for the Armed Forces provides independent and impartial oversight of the Service complaints system – the internal workplace grievance system for members of the UK Armed Forces. The Ombudsman is required to report […]
This has been a hard blog for me to write. It’s my last one before I demit office at the end of the year, and there is a lot more to be said that can be captured in a few hundred words. How can I begin to capture here what it has meant to be […]
Having a good working relationship with your Assisting Officer is important to: •Help you understand what you need… https://t.co/p3kiZfKL8B
For more information about the Ombudsman’s powers and processes, contact us by phone and leave a voicemail, email o… https://t.co/bIcX0yGvsJ
