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We have updated our application forms and published some example application forms as guidance. Please ensure you download the latest version.

Welcome to the Service Complaints Ombudsman for the Armed Forces

The Ombudsman provides independent and impartial oversight of the Service complaints system for members of the UK Armed Forces

Latest news and blog posts

Informal resolution and alternative dispute resolution: What’s the difference?

As the Service Complaints Ombudsman for the Armed Forces, I have oversight of the Service Complaints system. But what some people don’t know is that not all complaints are dealt with this way. The Service Complaints system is the formal mechanism for resolving specific types of grievances[1] raised by Service personnel. However, many complaints are […]

Time to Talk Day 2020

For Time to Talk Day on 6 February, we’re choosing to talk about mental health. Too often, mental health problems are treated as a taboo subject – something not to be talked about, especially at work. However, mental health affects us all and we should feel able to talk about it. The more conversations we […]