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COVID-19 Update 03/11/2020: Please read for the latest official update.

Welcome to the Service Complaints Ombudsman for the Armed Forces

The Ombudsman provides independent and impartial oversight of the Service complaints system for members of the UK Armed Forces

Latest news and blog posts

Coronavirus update

Post In line with Government guidance, our office building is now closed, so we have no access to our post. This means there will be a delay in processing incoming post so please continue to send applications and documents to us electronically by email to our contact mailbox: contact@scoaf.org.uk or the investigator handling your complaint. […]