The 2018 Annual Report for the Service Complaints Ombudsman was laid in Parliament. This is the Ombudsman’s third report to cover the work of her office and the reformed Service complaints process.
Please note that due to staff shortages there may be a delay in handling your investigation. You will be given further information about this when you make your application, including a revised timeline for the allocation of an investigator and subsequent completion of any investigation. We sincerely apologise for this and are working to fill our current vacancies as quickly as possible. Click the button below to read the latest update on the backlog.
Nicola Williams, Service Complaints Ombudsman.
Nicola Williams became the Service Complaints Ombudsman for the Armed Forces on the 1st January 2016, following a year in the role as the Service Complaints Commissioner for the Armed Forces.
This news article is written by Shaniah Royer, a Senior Investigator at SCOAF. I am honoured to have been asked by the Ombudsman to write an article to mark International Women’s Day (IWD) 2020. In light of the theme for the 2020 IWD ‘#EachforEqual’, it seems fitting to share some reflections on the importance […]
If you believe you have been wronged in your Service life and you don’t want to approach your chain of command dire… https://t.co/OCJP8aZ7ox
If you need information about the role of the Service Complaints Ombudsman for the Armed Forces, you can contact us… https://t.co/ADdqKmepBy
