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Main navigation

  • How can we help you?
    • I want to make a formal Service complaint
    • I've made an informal complaint
    • Respondent in an on-going Service complaint
    • What can the Ombudsman do
    • You can ask the Ombudsman to review or investigate the decision
    • How long will it take?
    • Request Information
    • Investigation of Undue Delay
    • Checklist for submitting our application forms
    • Types of applications
    • How to make an application
  • About us
    • About us
    • Business plan
    • Customer charter
    • History and Legislation
    • Our structure and staff
    • The Ombudsman
  • Downloads
  • News
    • Latest News
    • News Archive
  • Blog
    • Latest Blogs
    • Blog Archive
  • Contact us
    • Complain about our service
    • Enquiry form
    • Press enquiries
    • Request an Ombudsman Visit
    • Submit a question about an upcoming visit
    • Useful Links and Contacts
    • Frequently asked questions
  • User feedback

Blog Archive 2018

Anti-Bullying Week
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Black History Month - A Look Back
black history month
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We need to talk more about Mental Health.
mental health
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The importance of educating personnel on the Service complaints process
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Just and equitable – what does it actually mean?
Just and equitable?
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Our allocation backlog
steps to address the backlog
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My midterm update: What we have achieved so far and the work still to come
woman smiling at the camera
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Volunteering for all #VolunteersWeek
volunteers' week
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Improving our communication with you
computer screen
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Address your stress for #MHAW
woman holding a pledge sign
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How many staff does it take to investigate complaints?
coloured folders
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Introducing our Chief Of Operations
coffee and a notepad on a table
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Banter or bullying – how can you tell the difference?
three post it notes in a line
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Respondents
Don't forget respondents need...
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