2019: Year in Review Read more Whistleblowing v Service Complaints: What’s the difference? Read more What can’t I make a Service Complaint about? Read more Anti-Bullying Week: A View from the Service Complaints Ombudsman for the Armed Forces Read more Black history: not just an issue to be discussed in October Read more Everyday Inclusion – what does it mean and how do we achieve it? Read more Discrimination: What does it mean and how do I know if it has happened to me? Read more Report on Inappropriate Behaviours – what does it mean for the Service complaints system? Read more Demystifying the role of the Assisting Officer Read more What the Ombudsman can and can’t do: a quick guide Read more No Ombudsman is an Island: The importance of collaborative working Read more 4 tips for improving communication in the complaints process Read more Efficient, effective and fair: What does it mean and why is it important? Read more Your responsibilities as a complainant Read more Information v Advice: What’s the difference? Read more Reasonable adjustment: Making it easier for you to access our Services Read more
