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How can we help you?
What can the Ombudsman do for me?
I want to make a formal Service Complaint
I've made an informal complaint
Investigate Undue Delay
I've received a decision on my Service Complaint
How long will my application take?
Guide on making applications
I'm a Respondent in an on-going Service Complaint
About us
Mission statement
Business plan
Customer charter
History and Legislation
Our structure and staff
The Ombudsman
Information Hub
News & Blog
Latest News
Latest Blogs
News Archive
Blog Archive
Statistics Hub
Contact us
Enquiry form
Press enquiries
Request Information
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Complain about our service
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