21 Jul 2022
At 09.30 on 21 July 2022, SCOAF released its Quarterly Statistical Report: April - June 2022. This report shows trends in
- How many Service Complaints are currently open beyond the 24 week target; and on average, how far past their target are they?
- How many SCOAF investigations into Service Complaints were started in this quarter and in previous quarters?
- How long do these investigations take?
What is the outcome of these investigations?