Independence | Impartiality | Integrity

Welcome to the Service Complaints Ombudsman for the Armed Forces

The Ombudsman provides independent and impartial oversight of the Service Complaints system for members of the UK Armed Forces

Mariette Hughes

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Referral - I'd like my Complaint referred to the Service
Admissibility Review
Delay - I'm unhappy with the time it is taking to deal with my complaint
Investigation into Substance and/or Maladministration

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SCOAF Guidance Documents

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Latest news & blogs

Blog
"Ombuds: Empowering Voices, Resolving Challenges"
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Blog
Stakeholder Symposium 2025 - Building for the Future
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News
SCOAF publishes its Annual Report 2024
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News
Quarterly Statistical Report: October - December 2024
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