Skip to main content
Home

Main navigation

  • How can we help you?
    • I want to make a formal Service complaint
    • I've made an informal complaint
    • Respondent in an on-going Service complaint
    • What can the Ombudsman do
    • You can ask the Ombudsman to review or investigate the decision
    • How long will it take?
    • Request Information
    • Investigation of Undue Delay
    • Checklist for submitting our application forms
    • Types of applications
    • How to make an application
  • About us
    • About us
    • Business plan
    • Customer charter
    • History and Legislation
    • Our structure and staff
    • The Ombudsman
  • Downloads
  • News
    • Latest News
    • News Archive
  • Blog
    • Latest Blogs
    • Blog Archive
  • Contact us
    • Complain about our service
    • Enquiry form
    • Press enquiries
    • Request an Ombudsman Visit
    • Submit a question about an upcoming visit
    • Useful Links and Contacts
    • Frequently asked questions
  • User feedback
Search
Nav opener/closer

Main navigation

  • How can we help you?
    • I want to make a formal Service complaint
    • I've made an informal complaint
    • Respondent in an on-going Service complaint
    • What can the Ombudsman do
    • You can ask the Ombudsman to review or investigate the decision
    • How long will it take?
    • Request Information
    • Investigation of Undue Delay
    • Checklist for submitting our application forms
    • Types of applications
    • How to make an application
  • About us
    • About us
    • Business plan
    • Customer charter
    • History and Legislation
    • Our structure and staff
    • The Ombudsman
  • Downloads
  • News
    • Latest News
    • News Archive
  • Blog
    • Latest Blogs
    • Blog Archive
  • Contact us
    • Complain about our service
    • Enquiry form
    • Press enquiries
    • Request an Ombudsman Visit
    • Submit a question about an upcoming visit
    • Useful Links and Contacts
    • Frequently asked questions
  • User feedback

News Archive 2018

November 2018 Backlog Update
Read more
October 2018 Backlog Update
coloured folders
Read more
The OSCO contact information is changing
important announcement written on a post-it note
Read more
World Mental Health Day 2018 – Let’s make it a day we ask twice
because too many people don't feel able to talk about mental health at work
Read more
September 2018 Backlog Update
coloured folders
Read more
August 2018 Backlog Update
Update written on a post-it note
Read more
Inaugural OSCO Stakeholder Symposium
group of people looking at the camera
Read more
Samaritans #TheBigListen
active listening
Read more
Forces TV – How A Civilian Ombudsman Is Helping Servicemen And Women
Read more
Update on Recruitment
We are recruiting!
Read more
9ICOAF – DCAF Annual Report
Read more
Ombudsman Association 2018 Conference – 25 years: Setting the standard
Ombudsman association logo
Read more
Ombudsman signs Time to Change pledge
woman holding a pledge sign
Read more
Ombudsman publishes second Annual Report
woman standing next to a poster holding a book
Read more
Forces TV – Armed Forces Complaints System Is Not “Effective, Efficient Or Fair”
Read more
An Independent Ear – Army & You Magazine
Read more
January 2016 – Ombudsman Established
Read more
Rob Behrens and Nicola Williams co-opted to OA Executive Committee – OA News
Read more

Give Feedback

Please tell us what you think, any feedback is highly appreciated. Did you find what you were looking for?
Hide this page

Footer menu

  • Annual Reports
  • Statistics
  • Working for us
  • Cookies
  • Social media policy
  • Sitemap
  • Contact

Phone

0300 369 0689

Email

contact@scoaf.org.uk

Opening hours

Phone lines:

Monday - Friday: 9am - 4:30pm
Weekends & Bank Holiday: Closed

ogl logo

All content is avaliable on the Open Government Licesnce, except where otherwise stated