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Main navigation

  • How can we help you?
    • What can the Ombudsman do for me?
    • Referrals
    • Admissibility Review
    • Delay - I'm unhappy with the time it is taking to deal with my complaint
    • Investigation into Substance and/or Maladministration
    • Helpful guidance and information on applying to SCOAF
  • About us
    • Mission statement
    • SCOAF Governance
    • Customer charter
    • History and Legislation
    • Our structure and staff
    • Working For Us
    • The Ombudsman
  • Information Hub
    • SCOAF Annual Reports
    • Statistics
    • Application Forms, Factsheets and Guidance
    • Useful Links and Contacts
    • Frequently asked questions
    • Ombudsman Association Standards Framework
  • News & Blogs
  • Contact us
    • Enquiry form
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Latest News & Blogs

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Everyday Inclusion – what does it mean and how do we achieve it?
National Inclusion Week logo
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News
September 2019 Backlog Update
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Discrimination: What does it mean and how do I know if it has happened to me?
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July 2019 Backlog Update
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Browsealoud – Reading and Translation Support
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Forces TV – Service Personnel Have Little Faith In Complaints System, MPs Say
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Report on Inappropriate Behaviours – what does it mean for the Service complaints system?
MOD Report on Inappropriate Behaviours
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News
Investigating undue delay on behalf of respondents: call for evidence
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‘Unacceptable Level Of Inappropriate Behaviour’ In British Military – BFBS UK
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Blog
Demystifying the role of the Assisting Officer
diagram
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June 2019 Backlog Update
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What the Ombudsman can and can’t do: a quick guide
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