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March 2016 – Informal resolution of complaints

Service Complaints Ombudsman for the Armed Forces Increased Powers – NFF Homeport

Nicola Williams, Service Complaints Ombudsman – Defence People

February 2016 – Service complaints – An internal workplace grievance

Fairer, more efficient and effective – Navy News

January 2016 – Service Complaints Ombudsman – The first 30 days

September 2015 – Journey to an Ombudsman – State of readiness

June 2015 – Meeting serving personnel overseas and on deployment

Fighting sexism and bullying in the forces – Channel 4 news with Jon Snow

The Service Complaints Ombudsman – IONTHECITY

Nicola Williams: Meet the civilian general putting the armed forces on their guard – The Independent