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Are you a respondent in a Service complaint, or have you supported a respondent in a Service complaint? Then we’d like to hear from you about your experiences and whether having access to the Ombudsman would’ve helped. For more information click here.

Annual Reports

Service Complaints Commissioner Annual Reports

Below are links to the Annual Reports released by the Service Complaints Commissioner from 2008-2015.

Annual Report 2008 (2 MB)
Annual Report 2009 (2 MB)
Annual Report 2010 (3 MB)
Annual Report 2011 (2 MB)
Annual Report 2012 (2 MB)
Annual Report 2013 (4 MB)
Annual Report 2014 (2 MB)
Annual Report 2015 (1 MB)