Annual Reports
Service Complaints Ombudsman Annual Reports
2020
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2019
2018
2017
2016
Annual Report 2020 Supporting Documents
Army Factsheet 2020 (250 KB) Navy Factsheet 2020 (254 KB) RAF Factsheet 2020 (251 KB) Service Complaints Tables 2020 (81 KB) Statistical Tables SCOAF Operations 2020 (169 KB) Statistical Tables SCOAF Operations 2020 (ods) (77 KB) Statistical Tables Service Complaints (ods) (80 KB) Background Quality Report AR2020 (48 KB)Annual Report 2019 Supporting Documents
Army Factsheet (129 KB) Navy Factsheet (133 KB) RAF Factsheet (205 KB) Statistical Tables 2019 (SCOAF operations) (184 KB) Statistical Tables (SCOAF operations)(ODS format) (77 KB) Statistical Tables 2019 (Service Complaints) (211 KB) Statistical Tables (Service Complaints)(ODS format) (88 KB) Background Quality Report (193 KB)Annual Report 2018 Supporting Documents
Naval Service Factsheet (99 KB) Army Factsheet (97 KB) RAF Factsheet (100 KB) Statistical Tables 2018 (346 KB) Statistical Tables 2018 (ODS format) (108 KB) Background Quality Report (52 KB)Annual Report 2017 Supporting Documents
Army Factsheet (66 KB) Navy Factsheet (65 KB) RAF Factsheet (66 KB) Statistical Tables 2017 (198 KB) Statistical Tables 2017 (ODS format) (94 KB)Annual Report 2016 Supporting Documents
Naval Service Factsheet (69 KB) Army Factsheet (69 KB) RAF Factsheet (69 KB) Statistical Tables (182 KB) Statistical Tables 2016 (ODS format) (84 KB) Background Quality Report (40 KB)Service Complaints Commissioner Annual Reports
Below are links to the Annual Reports released by the Service Complaints Commissioner from 2008-2015.
Annual Report 2008 (2 MB)
Annual Report 2009 (2 MB)
Annual Report 2010 (3 MB)
Annual Report 2011 (2 MB)
Annual Report 2012 (2 MB)
Annual Report 2013 (4 MB)
Annual Report 2014 (2 MB)
Annual Report 2015 (1 MB)