Skip to main content
Home

Main navigation

  • How can we help you?
    • What can the Ombudsman do for me?
    • Referrals
    • Admissibility Review
    • Delay - I'm unhappy with the time it is taking to deal with my complaint
    • Investigation into Substance and/or Maladministration
    • Helpful guidance and information on applying to SCOAF
  • About us
    • Mission statement
    • SCOAF Governance
    • Customer charter
    • History and Legislation
    • Our structure and staff
    • Working For Us
    • The Ombudsman
  • Information Hub
    • SCOAF Annual Reports
    • Statistics
    • Application Forms, Factsheets and Guidance
    • Useful Links and Contacts
    • Frequently asked questions
    • Ombudsman Association Standards Framework
  • News & Blogs
  • Contact us
    • Enquiry form
    • Press enquiries
Search
Nav opener/closer

Main navigation

  • How can we help you?
    • What can the Ombudsman do for me?
    • Referrals
    • Admissibility Review
    • Delay - I'm unhappy with the time it is taking to deal with my complaint
    • Investigation into Substance and/or Maladministration
    • Helpful guidance and information on applying to SCOAF
  • About us
    • Mission statement
    • SCOAF Governance
    • Customer charter
    • History and Legislation
    • Our structure and staff
    • Working For Us
    • The Ombudsman
  • Information Hub
    • SCOAF Annual Reports
    • Statistics
    • Application Forms, Factsheets and Guidance
    • Useful Links and Contacts
    • Frequently asked questions
    • Ombudsman Association Standards Framework
  • News & Blogs
  • Contact us
    • Enquiry form
    • Press enquiries

News Archive 2019

News
November 2018 Backlog Update
Read more
Blog
Anti-Bullying Week
Read more
Blog
Black History Month - A Look Back
black history month
Read more
News
October 2018 Backlog Update
coloured folders
Read more
News
The OSCO contact information is changing
important announcement written on a post-it note
Read more
Blog
We need to talk more about Mental Health.
mental health
Read more
News
World Mental Health Day 2018 – Let’s make it a day we ask twice
because too many people don't feel able to talk about mental health at work
Read more
News
September 2018 Backlog Update
coloured folders
Read more
Blog
The importance of educating personnel on the Service complaints process
Read more
News
August 2018 Backlog Update
Update written on a post-it note
Read more
News
Inaugural OSCO Stakeholder Symposium
group of people looking at the camera
Read more
Blog
Just and equitable – what does it actually mean?
Just and equitable?
Read more

Pagination

  • First page « First
  • Previous page ‹ Previous
  • …
  • Page 10
  • Page 11
  • Page 12
  • Page 13
  • Current page 14
  • Page 15
  • Page 16
  • Page 17
  • Page 18
  • …
  • Next page Next ›
  • Last page Last »

Give Feedback

Please tell us what you think, any feedback is highly appreciated. Did you find what you were looking for?
Hide this page

Footer menu

  • Cookies
  • Social Media policy
  • Sitemap
  • Service Complaints User Feedback
  • Website Feedback

Phone

0300 369 0689

Email

contact@scoaf.org.uk

Opening hours

Our enquiry lines are open Monday - Friday 09:00 - 16:30

Follow us on

Twitter

ogl logo

All content is avaliable on the Open Government Licesnce, except where otherwise stated

SCOAF Publishes its Annual Report 2024

ARMED FORCES COMPLAINTS SYSTEM NOT YET EFFICIENT, EFFECTIVE OR FAIR - BUT “SIGNIFICANT PROGRESS HAS BEEN MADE” SAYS OMBUDSMAN 

 

  • Improvements have been made in certain areas such as the flexibility and proportionality of investigations, and openness and transparency of the system. 

  • However, the overall efficiency has dropped in 2024 and there are still concerns around the experiences of those individuals who raise complaints about bullying, harassment and discrimination. 

  • The Ombudsman has made two new recommendations to enable the Ministry of Defence to focus on improved efficiency. 

Display alert